Remake Repair Redespatch¶
There is a possibility to Remake/Repair/Redespatch/Copy order which has been already invoiced.
This can be done in the 'Order Amend Enquiry' form (by right-click) and in the 'Archive Enquiry' form
Please note that there are several parameters related to these functionalities:
Please note that the logic is different in the 'Remake', 'Repair', and 'ReDespatch' order creation.
When a repair order is created, it is not included in the BOM.
Since we don't need all the blind materials taken from the warehouse to repair or re-despatch the blind detail.
But if we are going to remake a blind detail in this case, we need to have 'Bill Of Material' records.
There is the ‘Disable Repair for Bought In Blinds’ flag in Administration > Parameters.
This defaults to false.
If it is set to true, then in Remake/Repair/Redespatch, the ‘Repair’ buttons will display a message saying It is not possible to repair bought in blinds’.
There is the ‘Remake/Repair on Quality Check’ flag in Administration > Parameters.
If it is set to false, then ‘Quality Control’ will not be set to true on the order for a remake/repair.
It defaults to true.
There are now new flags for ‘Contact Record for Repair’ and ‘Contact Record for Redespatch’ in Administration > Parameters, below the existing ‘Contact Record for Remake’ flag.
There is a new parameter called ‘Carriage Override = True if Remake’ so in orders if switched on if an order is a remake, the ‘Carriage Override’ is set to true.
Rework Cost Report
There is a new report in Reports > System Reports called ‘Rework Cost Report’.
This has criteria by start and end order date, rep, department
The report has columns for order number, original order number, customer, original cost, rework cost, net price and ‘Overall Cost’, which will be the net price – original cost – rework cost.
This report should only show orders where either Rework = true or Repair = true.
Some improvements have been made to this report.
There is a criteria to select this by Department or Rep and also group by Department or Rep.
There is an option to export this report to an Excel sheet with extra fields in it.
These are the same fields as currently are there (Order No, Original Order No, Customer, Original Cost, Rework cost, Net Price, Overall Cost) plus Department, Customer Reference, Products, and then if there is a contact record tied to the order ‘Contact Action’ and ‘Further Details’.
There are columns in the spreadsheet for Original Order Date, Order Date, Type, Contact Action, Status, Person Responsible.
The last four fields should come from the contact record.
There is a choice of original order date or order date for the order remake/repair date.